Bitunix withdraw
How to Withdraw Your Assets from Bitunix
How to Withdraw Your Assets from Bitunix (Web)
1. Log in to your account on Bitunix’s website, click [Withdraw] under [Assets] on top of the screen.
2. Select the assets you want to withdraw. Then select the network you are using, and enter the address and the amount. Click [Withdraw]. Some tokens such as XRP require a MEMO address when you are depositing.
Note
1. Select the withdrawal type
2. Select the token and network for deposit
3. Enter the withdrawal address
4. Enter the amount for withdrawal. Fees are included in the amount of withdrawal
3. Confirm the network, token and address are correct, then click [Confirm].
4. Complete security verification by clicking [Get Code]. Click [Submit].
5. Patiently wait for the withdrawal to be completed.
Note
Please double check the asset that you are going to withdraw, the network you are going to use and the address you enter are correct. When you are depositing some tokens such as XRP, a MEMO is required.
Please do not share your password, verification code or Google Authenticator code with anyone.
The withdrawal will firstly need to be confirmed on the network. It could take 5-30 minutes depending on the network status.
How to Withdraw Your Assets From Bitunix (App)
1. Log in to your account in Bitunix App, click [Assets] at the bottom right.
2. Click [Withdraw] and select the coin you are withdrawing.
3. Select the network you are using to withdraw, and then enter the address and the amount you are going to withdraw. Some tokens such as XRP, will require a MEMO. Click [Withdraw].
4. Confirm the network, address and the amount, click [Confirm].
5. Complete the security verification and click [Submit].
6. Patiently wait for the confirmation from the network before the deposit is confirmed.
Note
Please double check the asset that you are going to withdraw, the network you are going to use and the address you are withdrawing to. For tokens like XRP, a MEMO is required.
Please do not share your password, verification code or Google Authenticator code with anyone.
The withdrawal will firstly need to be confirmed on the network. It could take 5-30 minutes depending on the network status.
Frequently Asked Questions (FAQ)
I put in the wrong withdrawal address
If the address rules are met, but the address is wrong (someone else’s address or a non-existent address), the withdrawal record will show "Completed". The withdrawn assets will be credited to the corresponding wallet in the withdrawal address. Due to the irreversibility of blockchain, we cannot help you to retrieve the assets after successful withdrawal, and you need to contact the address recipient to negotiate.
How to withdraw tokens that are delisted?
Usually, Bitunix will make an announcement about delisting certain tokens. Even after delisting, Bitunix will still provide withdrawal service for a certain amount of time, usually 3 months. Please submit a request if you are trying to withdraw such tokens after the withdrawal service has ended.
The withdrawn tokens are not supported by the recipient’s platform
Bitunix only confirms whether the address format is correct, but cannot guarantee whether the recipient’s address supports the withdrawn currency. For solutions, you need to communicate with the recipient’s platform. If the recipient’s platform has agreed to return the funds, you can provide them with your Bitunix deposit address.
If they only agree to return the funds to the sender address, in which case the funds cannot be transferred directly to your Bitunix account, please contact the recipient to request the TxID of the transaction. Then submit a request on Bitunix with TxID, the communication record of you and the recipient’s platform, your Bitunix UID and your deposit address. Bitunix will help you transfer the funds into your account. If the recipient’s platform has other solutions which require our assistance, please submit a request or start a live chat with our customer service to inform us of the matter.
Why Is My Withdraw-able Amount Less Than My Actual Balance
There are usually 2 conditions where your withdraw-able amount will be less than your actual balance:
A. Unexecuted orders on the market: Assuming you have 10 ETH in your wallet, while you also have 1 ETH for the sell order on the market. In this case, there will be 1 ETH frozen, making it unavailable for withdrawal.
B. Insufficient confirmations for your deposit: Please check if there are any deposits, pending for more confirmations to reach the requirement on Bitunix, for these deposits need enough required confirmations so that the withdraw-able amount can match its actual balance.
